1. TRAVEL AS YOU LIKE TICKETS: TARGET GROUP: City visitors. |
|||||||||||||||||||||||||||||||||||||||||||
2. SILVER CARDS (Monthly Season Ticket): TARGET GROUP: Petty Vendors, Employees of Organised & unorganised
sector who travel between 2 fixed places.
|
|||||||||||||||||||||||||||||||||||||||||||
3. ATB (Authorized Ticket Booking) Agents: The following guidelines are applicable for appointing new ATB agents: Qualification of applicant: 1) Criterion for appointing ATB agent :
|
|||||||||||||||||||||||||||||||||||||||||||
2) Process for appointing ATB agent : Application form on white paper from interested person shall
be obtained. 3) Allotment fee : Each applicant has to pay non-refundable allotment fee at the time
of appointment as mentioned below: Period of agency : Initial period of agreement will be for five years and this can be extended upto three more years based on the performance of the agent without collecting any additional fee. Regional Manager concerned shall have the authority to extend the period.
|
|||||||||||||||||||||||||||||||||||||||||||
4. RETURN JOURNEY TICKETS AT TIRUPATI:
|
|||||||||||||||||||||||||||||||||||||||||||
Return journey facility is available for all AC type services also. |
|||||||||||||||||||||||||||||||||||||||||||
5.FREE TRAVEL FACILITY FOR LONG DISTANCE PASSNEGERS: To facilitate long distance (250 Kms and above) passengers, free pick up and dropping facility is extended by city and district buses (bound to peripheral colonies) from their residence to the Journey origin point and on arrival at main bus station to reach their place of residence in the peripheral areas (In Vijayawada & Visakhapatnam). |
|||||||||||||||||||||||||||||||||||||||||||
6. OPRS – ONLINE PASSENGER RESERVATION SYSTEM: OPRS have 4 streams like Advance reservation counters of bus stations, authorized ticket booking agents available at various localities, online booking & booking through web sites of our Franchisees. Customer can book tickets 30 days in advance in OPRS. .1 E-Ticketing: 7 Ticket can be obtained with ease from the
place of stay of customer with the help of Personal Computer/ Laptop/
Tab/ Smart phone duly visiting official website www.apsrtconline.in
/ APSRTC official mobile app. 8.2. Mobile App: APSRTC mobile app Customer can obtain advance reservation tickets with ease &
know real time of services through this app. 9.3. e-wallet: Customers can obtain reservation of seats in shortest possible time with the help of e-wallet. E-wallet account can be opened even with Zero amount.
10.4 . CANCELLATION AND REFUND RULES: The ticket Cancellation slabs and the amount eligible for refund
is given by the following table.
|
|||||||||||||||||||||||||||||||||||||||||||
11. LINK TRANSPORT FACILITY: Passengers can obtain direct ticket for long distance services which do not pass through their villages but can reach boarding place duly travelling by other services of RTC. |
|||||||||||||||||||||||||||||||||||||||||||
12. Transfer ticket: Introduced as passenger friendly measure, to mitigate hardship
being faced by customers at time of cancellation of services. |
|||||||||||||||||||||||||||||||||||||||||||
13. Auto refund of fare: Auto refund of fare facility is applicable for e-ticket holding customers in the following context: 1) When services are cancelled. Fare will be refunded to respective bank account of passenger within 7 to 14 working days. |
|||||||||||||||||||||||||||||||||||||||||||